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General Terms and Conditions

 

Preamble

These terms and conditions of use (hereafter, “TCUs”) outline all the provisions applicable to the services offered on the www.prorace-competition.com website (hereafter, the “Website”).
The TCUs are accessible online on the Website. The customer confirms that he or she has read and accepted them. The use of services offered by the company implies the customer’s unreserved acceptance of, and adherence to, these TCUs as well as, where appropriate, existing contractual documents supplementing or amending the said TCUs.

 

Purpose

The purpose of these TCUs is to define the terms and conditions of the supply of Services offered by the Company to the Customer.

 

Online Sale

Confirming an order implies the acceptance of these TCUs. Unless proved otherwise, the data recorded by the Company constitutes proof of all the transactions made with the Customer.
The Customer must check the completeness and conformity of the information provided to the Company when placing the order, notably the invoice address. The Company shall not be held responsible for any errors and resulting consequences.
The Customer can pay for purchases by credit card, PayPal or any other means offered by the company.Transfers must be made to the bank account whose details are displayed when the purchase is finalized.
If after ten (10) working days after the order is placed, a transfer of a sum equal to the total amount of the order has not been received, the Company may cancel the whole transaction. The Company reserves the right to block a transaction for the time required to carry out anti-fraud checks.

 

RETURNS

Every item bought on the www.prorace-competition.com Online Shop can be returned. You have 7 days from when you receive your merchandise in which you can return them. Returns will not be accepted beyond that time.
Before posting your items, you must inform us by email of the list of products that you wish to return and the reason for the return, to the following through our Contact Form. It is also essential that you state the order number relating to the items and your contact details. You will receive our very simple instructions on how to return your items in our reply to your email.
To facilitate the transaction and ensure correct monitoring of our orders, articles must be returned in their original packaging and with all the documents that were enclosed when you received your order.
The article remains under your responsibility until we receive it. We strongly advise you to use a return delivery service that tracks your parcel.  It is impossible for us to issue refunds for lost items. All items returned should be in unworn condition and not dirty, torn or damaged.

Please return your items to:

Prorace Competition - U.M.A. Srl
Via della Beverara 23
40131 Bologna - Italia

 

REFUNDS

An email confirming the receipt of your merchandise will be sent to your email address.
It will take between 5 and 10 days from the refund being issued until the sum refunded is credited to your account.
The refund will be made to the same card/bank account number that was used to pay for your order.

 

Personal Information

Information and data relating to the Customer are required by the Company for the management of orders and the business relationship. They may be passed on to companies which are involved in processing the order, notably with regard to online payment.
This information is also kept for security reasons and in order to be able to personalize the offers made to the Customer. The Customer has a right to access, rectify and delete information relating to it gathered by the Company as part of its activity.
The Website uses an automatic process to install a cookie in the Customer’s computer in order to be able to record information relating to the navigation of its computer on the Website. The Customer can however block the recording of “cookies” by configuring its internet navigator accordingly. For any other information about our Privacy Policy, please check the Privacy Policy page here.

 

Resolution of Disputes

These TCUs are subject to Italian law. Any dispute/controversy arising out of this Agency Agreement and/or its intepretation shall be subject to the exclusive jurisdiction of the Courts of  Foro di Competenza. The Parties will endeavor to resolve any dispute relating to the services of the Company covered by the TCUs amicably. In the event of persistent disagreement, the dispute will fall under the exclusive jurisdiction of the Courts of Foro di Competenza.

 

Cases of Force Majeure

U.M.A. Srl will not be held responsible in the event of disruption to the Website attributable to a case of force majeure or which is caused by a third party or a Customer, as well as technical incidents. 
The Company therefore cannot be held liable in the event of failure in its contractual obligations due to circumstances which are unforeseeable, irresistible, and outside the parties’ control: natural catastrophes, fires, floods, lightning, electrical surcharges, strikes, electricity power cuts, failure of the telecommunications network, civil or foreign wars, riots or civil unrest, loss of connectivity and connection due to public and private operators on whom the Company depends and others.
These cases of force majeure suspend the obligations of the Company cited in the TCUs, for their whole duration.

 


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